Connect Website Visitors to Your Call Center via SIP PBX and VoIP

Use VaxVoIP WebPhone SDK to allow website visitors to call your VoIP call center, SIP PBX, or smart AI-driven voice agents directly from their browser. This enables real-time SIP communication between customers and support agents or AI systems, improving engagement and support quality.

Why Connect Website Visitors to Your SIP PBX

Connecting your website to a SIP-based call center using VaxVoIP WebPhone SDK allows visitors to talk directly with your support team or AI agents. It enhances the customer experience and enables efficient real-time communication without requiring any downloads or phone hardware.

What You Need

VaxVoIP WebPhone SDK

A JavaScript SDK that adds SIP calling functionality to your website. It supports browser-based calling using SIP over WebSocket or WebRTC.

SIP Server or IP PBX

A VoIP SIP infrastructure such as Asterisk, FreePBX, or the VaxVoIP SIP Server SDK that handles call routing to live agents or automated systems.

Call Center Agents or AI Voice Assistants

Incoming calls can be handled by live agents using SIP softphones or IP phones, or by VaxVoIP-integrated AI-driven voice bots capable of handling and routing queries automatically.

How It Works

Step 1: Website Call Button

The visitor clicks a floating call icon or embedded call button on your website.

Step 2: SIP Call Initialization

The browser uses VaxVoIP WebPhone SDK to initiate a SIP call over WebSocket or WebRTC.

Step 3: Call Routing

The SIP call is routed to your SIP PBX, VoIP server, or AI voice agent.

Step 4: Live Communication

The visitor communicates in real time with your agent or AI-driven assistant using SIP-based VoIP audio.

Benefits of VaxVoIP WebPhone SDK

Browser-based voice calls without any plugins
Supports SIP over WebSocket and WebRTC
Routes calls to SIP PBX, VoIP server, or AI agent
Ideal for customer service, technical support, and sales
Customizable UI with floating call icon
Works with IP phones, softphones, or browser-based SIP phones
Supports AI-driven voice bot integration using VaxVoIP SDK

Use Cases

Customer service call centers connected to websites
Real-time voice assistance from web to PBX
VoIP-based technical support portals
AI voice bots for sales and lead generation
Healthcare websites providing live or automated voice support

Real-Time Engagement that Converts

Enabling live SIP voice calls from your website improves trust, accelerates decision-making, and increases conversions. Whether you're using live agents or VaxVoIP’s AI-powered voice assistants, your website becomes an entry point to your VoIP call center.

Get Started with VaxVoIP

VaxVoIP WebPhone SDK is designed to help you build real-time communication systems that work directly in the browser. Whether you use a SIP PBX, a softphone platform, or smart AI voice agents, our SDK makes it easy to bring VoIP communication to your website.

Contact us today to start connecting your website visitors to your VoIP call center using SIP, AI, and powerful web technology.